The Pink Tribe

Customer Service & Team culture workshops

CUSTOMER SERVICE/CULTURE SOLUTIONS, WORKSHOPS & SEMINARS - tailored training sessions & staff events: Looking for inspiration, connection, and something a little different for your next training idea or team event? Want to build better team culture or reconnect? Want to have an edge when going for that front-line role? Want to turn conflict into a customer service moment? We got you covered! The Pink Tribe regularly delivers a range of fun, interactive & face to face workshops at a location to suit the group, each session is tailored to the attendees. Not seeing exactly what you are looking for? Want something more personal? We love to tailor seminars/team events specifically addressing your needs, your industry or your team outcomes, contact Amanda to discuss further. We have an overall theme for our workshops & seminars to have a core focus on customer service (internal & external), communication, team culture & values, brand alliance (be who you think your brand says you are), resilience & attitude - all delivered within a fun & supportive framework. Workshops are delivered regularly so please check our training calendar or register HERE and we will keep you up to date with ALL THE when’s & what’s will be happening near you! Reception Ready/Customer service Superstar workshops – these can also be personalised to suit your business or organisation or check our event calendar for when we will be holding our next group workshop. (**link to brochure) Session available in Mackay, Townsville & Cairns What’s your tribe’s vibe? Team building/culture workshop – ½ or full day sessions. Is your team representing your business/brand how you imagine they do? Are you loosing sales because you are not making an amazing first impression? Do you want to be a workplace where your staff are your #1 raving fans? It starts at the top... Talk to me about personalising a workshop for your business. Session available in Mackay, Townsville & Cairns Resume & Interview tips – Are you applying for jobs but not getting an interview? You know you have the skills but don’t know how to put that on paper? Get through to an interview and let the nerves kill your chances? Don’t know how to sell your skills? This is a great hand on, half day workshop where you will work on your resume while in the session. You will get ready to use tips on nailing your interview and a follow up check in post workshop to make sure you are on track. Please check our event calendar for when we will be holding our next workshop. Small business builder workshop – find your sparkle. This is a 1 day face to face session with a focus on small business and how to find your “sparkle” and stand out from the crowd. We will be covering topics & discussions in relation to customer service, complaints, how to find customers, managing your mindset and lots of other easy to implement takeaways, that you can’t overlook when starting your new venture or side hustle… These workshops are held regularly so watch our calendar for the next date. Session available in Mackay, Townsville & Cairns.

One on One Mentoring - Small Business

“With 10 years of hands on experience, understanding the struggles & blocks of being self-employed I know how it feels to be you. I have been brave enough to start 3 new businesses over that time and know how scary that can be. But I also know how rewarding, fulfilling, and satisfying it can be to achieve what you set out to do. Giving you the freedom of choice and self-direction you could never otherwise enjoy “ Amanda Carr But I am here to help you, by offering you support, guidance and assistance with areas such as customer service & touch point solutions, first impressions and team structure & recruitment tips. One on one mentoring programs – can be one session or a 3-12 month plan – whatever you need. We will work together on a one on one basis, I will be there for you, give you support through the hard days & someone to celebrate the great ones with! Let me help you you’re your attitude, building resilience and support you in making connections to help in making your passion & dreams seem not so far away. Want to work for yourself? Where do you start? I have an idea what next? This is the perfect Business Builder Workshop for you. This is a 1 day face to face session with a focus on small business and how to find your “sparkle” and stand out from the crowd. We will be covering topics & discussions in relation to customer service, complaints, how to find customers, managing your mindset and lots of other easy to implement takeaways, that you can’t overlook when starting your new venture or side hustle… These workshops are held regularly so watch our calendar for the next date. Session available in Mackay, Townsville & Cairns.

Business in Heels Director - North Queensland

Hosting monthly networking events to North Queensland - a place where you can come and mingle, network with like minded local women and build your connections and contacts. We have built an amazing and engaging community where you are all welcome. Over 600 women have attended events in 2021 in NQ.

Public Speaking & MC

Looking to add some sparkle and fun to your next function or event, then think pink and think Amanda - no event too small or too big - experienced speaker and MC. Amanda is a keynote speaker, presenter, and workshop facilitator with a message on all thing’s resilience & attitude. Sharing tips & insights on customer service, culture & small business success. Helping you change the way you think about building more kindness, fun & love into our work lives & personal lives. All the while having a laugh and a bit of fun with it. We are also able to tailor a breakout session or workshop to be delivered as part of event with content to suit your outcomes.