Teletech NQ Cairns
Welcome to Teletech NQ Cairns
Let’s explore hosted phone systems, also known as cloud phone systems or hosted PBX. These modern communication solutions operate over the internet, offering several advantages over traditional landline systems:
Definition: A hosted phone system is a cloud-based VoIP (Voice Over Internet Protocol) solution. Unlike traditional landlines, where the business owns and maintains the hardware, hosted phone systems are hosted offsite by a third-party provider. They are also referred to as Cloud PBX, Virtual PBX, or Hosted PBX1.
How It Works:
Traditional PBX: On-premise PBX (landline telephones) relies on copper wiring and physical servers within the business premises. It requires an in-house IT team and cannot be used outside the office.
Hosted PBX: Hosted PBX sends/receives calls over the internet using VoIP. The server is managed by the provider in the cloud, eliminating the need for businesses to maintain their own hardware. Hosted PBX offers flexibility and accessibility from anywhere with an internet connection1.
Advantages:
Cost Savings: Hosted phone systems avoid high upfront costs associated with purchasing and maintaining hardware.
Mobility: Access your business phone system from anywhere with internet access.
Scalability: Easily add or remove lines as your business grows or changes.
Advanced Features: Hosted PBX offers call routing strategies, CRM integration, and more1.
At Teletech NQ we pride ourselves on developing cost effective working solutions tailored to your individual business needs.
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Hosted Phone Systems
A hosted phone system or cloud phone system is a business phone setup that works via an internet connection and is hosted in the cloud by a third-party vendor. Compared to old-school traditional phone systems that require your own server and equipment on site, a hosted phone system can save your business money in maintenance and equipment costs.
SIP Trunking
SIP Trunking, is a specific type of VoIP technology. It acts as a virtual phone line and uses the same packet-switching technology as VoIP. But unlike VoIP, SIP trunking supports not just voice, but also video, messaging, and fax. This makes SIP Trunking a more versatile solution for businesses that require diverse communication capabilities. SIP Trunking is used with Traditional office based PBX (Phone Systems)