Panva Biz Solutions

Bookkeeping

Accounting Software: Xero, MYOB. & Tradify End to End Accounts Payable Quote Preparation Accounts Receivable Credit Card & Petty Cash management and reconciliation Bank Reconciliation Journalling Payroll & Timesheet Management Accounts Ledger Management GST & PAYG Reconciliation BAS Preparation Financial & Management Reports Debt Collection through to external agency submission EOFY Accruals FBT Reconciliation and submission Ad Hoc Reporting as required Invoicing through various pathways such as MBS, NDIS and DVA Finance Applications to lenders/brokers EOM Auditing of Ledgers Asset Management/Depreciation Supplier Management

HR/Payroll/Recruitment

End to End Large scale payroll Electronic and paper timesheet management Employee entitlements and allowances NFP Salary Sacrifice Management EOM & EOFY reporting and accruals Employee Onboarding Termination pays including redundancy Reporting to relevant government bodies such as Centrelink, ATO, Child Support and ABS. Superannuation STP Phone screening of candidates Panel interviewing of candidates Shortlisting Management of necessary HR documentation Administration of employee onboarding modules WH & S Presentation and training to new employees Preparation of interview questions Reference checking Qualification and government mandated licences administration Interpretation and implementation of multiple awards, EBA’s and Individual Flexibility Agreements across multiple departments, grades and pay rates Assist employees on working visas with documentation Liaise with internal and external stakeholders Policies and workplace procedures administration including review and update Large scale rostering in Aged Care Sector Industrial relations and Fairwork Workcover Claims and Annual Reconciliation Administration of staff requirements such as uniforms, ID & parking permits

Personal/Virtual Assistant

Represent non local organisations as required in a local capacity through client liaison Travel planning Membership Management Event Planning Meeting Scheduling File Management Conducting basic research Life management Executive Assistant & Calendar Management

Administration

Document development and formatting Email Campaigns Document quality control Post and Banking Insurance assessment/renewal Fixed Asset Management Property portfolio management inclusive of owned and leased private and commercial properties Procurement of services Electronic document control processes Compliance and Quality Assurance review Project Management Transcription Fixed Asset Management Change Management Staff Management

Customer Relations Management

Inbound/Outbound customer phone duties Client Bookings/Scheduling Client Complaints Client Data reporting Client written communications Deescalate difficult client concerns Client/Business mediation Client Records Administration Client Enquiries Client Retention

Fleet Management

Management of fleet vehicles inclusive of cars, utilities, buses and civil equipment Scheduling of service & Regular Maintenance Registrations - New, transfers and renewals Establishment of CRN with Queensland Transport Maintain appropriate insurance cover Administration of vehicle tracking systems End of month data analysis for fleet costings and adjustments required FBT Reporting Lease Management- New and expired Fleet disposal and acquisition Fuel Card management and analysis Ensuring safety aspects are managed such as first aid kits, fire extinguishers, ROPS, Gas Compliances, Inspections for heavy vehicles HAVRAS Qualification Insurance Claims administration Roadside Assistance

Scheduling & Email

Scheduling of client quotes, appointments and services across multiple disciplines/trades/teams and locations Employee Travel Schedules Booking of travel and accommodation Training Scheduling & Management Email Management including systems, settings, rules etc. Order processing

Referral/Application Intake

Referral intake for patients across multiple Allied Health specialities and programs under government funding, EPC/GPMP, private, DVA and NDIS Application processing and administration for Aged Care Sector Liaison with patients, allied health staff and external stakeholders.

Social Media Content

Development of content utilising Canva Content management for Facebook and Instagram Respond to client enquiries on social platforms Photo and video editing Logo Development Regular content update

Data Management

Data Management Data Analysis Data Cleansing Data Entry Administration of data systems CRM Management

Systems Administration

Administer employee system access to programs Back end application administration inclusive of accounting aspects, employee access, data and document establishment Establishment of new systems Maintain networks and backup of server procedure's Intranet Administration Basic Tech Support Installation of hardware

Workplace Processes

Evaluation of processes and refine areas requiring better efficiencies Analysis of processes around any client complaints and implementation of continuous improvement protocols Liaise with workplace teams to assist in developing more efficient workflows from end to end Transitioning of traditional systems to paperless